Care Instructions:
Care Instructions:
- Avoid exposing the watch to extreme temperatures, such as high heat or cold.
- Keep the watch away from direct sunlight for prolonged periods to prevent discoloration or damage.
- Do not wear the watch while engaging in activities that may cause it to come into contact with harsh chemicals, such as cleaning products or perfumes.
- Avoid wearing the watch while swimming or showering
- Clean the watch regularly with a soft, dry cloth to remove any dirt or dust.
- please ensure that the crown is always pushed in and screwed down tightly to maintain its water resistance.
- Store the watch in a cool, dry place when not in use to prevent damage from moisture or humidity.
- Avoid dropping or knocking the watch against hard surfaces to prevent scratches or other damage.
- If the watch is required to replace a battery, have it replaced by a professional watchmaker when needed to ensure proper function.
Warranty & Return Information:
- The invoice is our warranty card.
- We offer a 1-year warranty.
- Only manufacturing defects and movement malfunction is covered under the warranty.
- Damage from accidents, misuse and water damage is not covered under the warranty.
- Proof of purchase is required for warranty eligibility.
- Please email(info@dfzdesign.com) us for a warranty claim and then we will guide you the process.
Return Information:
Due to the personalized nature of customized watches, we generally do not accept returns. However, if you receive a defect watch, you can inform us via email within 7 days of receiving your order, we will arrange pick up and repair or replace the defected parts or watch.