Care Instructions:

Care Instructions:

  • Avoid exposing the watch to extreme temperatures, such as high heat or cold.
  • Keep the watch away from direct sunlight for prolonged periods to prevent discoloration or damage.
  • Do not wear the watch while engaging in activities that may cause it to come into contact with harsh chemicals, such as cleaning products or perfumes.
  • Avoid wearing the watch while swimming or showering
  • Clean the watch regularly with a soft, dry cloth to remove any dirt or dust.
  • please ensure that the crown is always pushed in and screwed down tightly to maintain its water resistance.
  • Store the watch in a cool, dry place when not in use to prevent damage from moisture or humidity.
  • Avoid dropping or knocking the watch against hard surfaces to prevent scratches or other damage.
  • If the watch is required to replace a battery, have it replaced by a professional watchmaker when needed to ensure proper function.

Warranty & Return Information:

  • The invoice is our warranty card.
  • We offer a 1-year warranty.
  • Only manufacturing defects and movement malfunction is covered under the warranty.
  • Damage from accidents, misuse and water damage is not covered under the warranty.
  • Proof of purchase is required for warranty eligibility.
  • Please email(info@dfzdesign.com) us for a warranty claim and then we will guide you the process.

Return Information:

Due to the personalized nature of customized watches, we generally do not accept returns. However, if you receive a defect watch, you can inform us via email within 7 days of receiving your order, we will arrange pick up and repair or replace the defected parts or watch.